It's been a highly requested feature, so we have finally added it!
All outage updates and notices for this site will be posted on telegram.
Here's the link: https://t.me/+2KOt4aWjayA3NzVk
If you live under a rock and don't know what that means though... It means you can now get push notifications on your phone in a secure manner.
It seems a few customers (so far only about 5 people) have noticed they are being charged double when they go to pay their invoice.If this happens to you, it was a bug in our database so don't pay it! Reach out to our billing team with a ticket and we will remove the extra charge before you pay.If you pay by accident, we will issue a full refund ... Read More »
A few users have reached out mentioning that catchup is no longer available. The provider has promised us that it will return eventually and that they are just making sure all the new servers at the datacenter are up and running properly before they add those extra features. Hang in there!
While all ipnerds services are back up and running, the odd customer that paid their monthly bill at the exact same time of the outage last week may notice their service is not working. This is because our website could not pass the payment info through while they were working on the server. If you think you fall into this category, please reach ... Read More »
ipNerds has completed the move to the new datacenter this morning in an attempt to resolve any connection issues people have been seeing over the last few weeks.The move is now complete, but we are monitoring the status of the servers for the next few days in case there are any hickups. As always, keep your eyes on our main website for any ... Read More »
We just got word a few minutes ago that the ipnerds provider has just switched datacenters.... They hope the switch will be up in a few hours! This is great news and hopefully they can go back to the same quality of service they had previously! More news to follow!
A few minutes ago ipnerds went down and they have relayed this info to us: "panel database was corrupted working on restoring should fix all our issues going forward" Lets hope this is a short one!
The ipnerds admin team has sent us the following message in regards to the recent server crashes. We aren't sure if this should be made public info, but have decided to be as transparent as possible: "Here's update of what been going on Hopefully we finally got it everything looked good on our end but still random crashes and minor issues. ... Read More »
A few minutes ago ipnerds went down. We have reached out to provider for more information and will post here when we know more. For those of you have have ipguys, we recommend using them for the time being. We know the past few days with football has been Rocky. For this reason, our admin team is currently looking at alternative options for ... Read More »
Due to Data Center outage over the last 24-hours, our support ticket queue has increased significantly.We'd just like to point out that while we are doing our best to get through all the tickets, our Support Staff are just hobbyists and work Normal 9-5 jobs as well.Our Support Team also shares these same hours, and will try to respond to everyone ... Read More »
